Reactivating Download Links Has Ended
As of January 1, 2016, we will no longer be reactivating the Windows and Mac download links for the RD/DTR Exam Study Suite, RD/DTR Hanging with Nutrition programs, and RD Now Flash Cards.
Historically, customers have requested a reactivation to their download links if their computer crashed, and they needed to reinstall the software, or if the amount of time to initially download the software after purchasing had expired.
We are encouraging customers to purchase a backup option as a flash drive who purchase a Windows or Mac download of the software. This is not mandatory but is suggested to reinstall the software if ever needed. For those customers who ordered the software to be delivered on flash drive, it is not necessary to also purchase a backup flash drive as the flash drive may be used for reinstallation purposes.
To assist with the initial link expiration issue, we have increased the amount of time the links will expire after purchasing from 5 days (120 hours) to 30 days (720 hours). The number of attempts to download will still remain as 5 attempts. The download links will now expire whichever happens first: 30 days or 5 attempts